My Optic TV loses Internet connection for five minutes every half an hour

GetHuman-baxie's customer service issue with Telus - Internet Service from June 2018

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The problem I ran into: My Optic TV loses Internet connection for five minutes every half an hour
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Telus - Internet Service

Customer service issue
Reported by GetHuman-baxie
Jun 25th, 2018 - 2 mons ago
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Timeline
GetHuman-baxie started working on this issue
Jun 25th 8:32pm
GetHuman-baxie confirmed the issue is fixed. Hooray!
Jun 25th 11:47pm
GetHuman-baxie confirmed the issue is fixed. Hooray!
Jun 26th 4:16am