Hi, I placed an order for NBN online with Telstra but since changed my mind. I have not...

GetHuman5497534's Cancel service issue with Telstra from November 2020

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The issue in GetHuman5497534's own words
Hi, I placed an order for NBN online with Telstra but since changed my mind. I have not been able to cancel the order via the telephone and the website chat button does not work. I just received an email this evening, **th November **** with the order number - which is ************** for Jill McDonald Witham at ** Kyogle Street, South Lismore NSW ****. I do not wish this go ahead with the NBN and hopefully somebody out there at Telstra will see this message and cancel it. I shall also be phoning yet again on the next business day to make sure it's cancelled.

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Cancel service issue
Reported by GetHuman5497534
Nov 27th, 2020 - 10 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 465 others
0 customers following this


GetHuman5497534 started working on this issue
Nov 27th, 2020 10:54am