TellTale Games Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about TellTale Games customer service, archive #1. It includes a selection of 7 issue(s) reported July 27, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, I am experiencing issues with The Walking Dead Collection by Telltale Games. In Season 2 Episode 2, there seems to be an error where Pete's Watch is missing from Clementine's Backpack. Additionally, there are inconsistencies in Kenny's dialogue about surviving a walker attack in Season 1 Episode 5. These discrepancies are bothering me, and I would appreciate direct communication via email at [redacted] to address and resolve these issues before the release of Telltale's The Walking Dead Season 4 on August 14, [redacted]. I kindly request a contact number for Telltale Offices Customer Service for further assistance. Thank you.
Reported by GetHuman-jtth on शुक्रवार, २७ जुलाई २०१८, रात ९:२५ बजे
Hello, I recently purchased TTG's The Final Season of The Walking Dead season pass because I am a big fan and couldn't wait to play as Clem again. Unfortunately, after playing for a bit, I learned that the second episode isn't coming out due to the developers being fired. This news left me disappointed and frustrated, especially because I have been a loyal fan and have supported their games over the years. I hope this feedback reaches the higher-ups at TTG because I would love to see the continuation of The Walking Dead, The Wolf Among Us, and Tales from the Borderlands. Transparency about any challenges faced and possibly adjusting prices could help regain the trust of fans like me. Thank you for listening.
Reported by GetHuman-xxholyxx on शनिवार, २२ सितम्बर २०१८, रात २:०८ बजे
I don’t have any issues to address, but I have a suggestion. How about creating a new comic based on the game? This could be a more affordable option for those unable to play the game online. By incorporating interactive choices like in the game where decisions lead to different outcomes, it could engage many fans. For instance, depicting scenarios like whether to shoot Lee or spare him, similar to the emotional impact it had on me. Collaborating with popular YouTubers such as JackSepticEye or PewDiePie could further enhance its reach. I’m 15, soon turning 16, and despite my age, I deeply cherish this game for the profound lessons it offered. I would gladly assist in writing or even voice acting for its online continuation. Kindly consider this proposal and contact me via email to discuss potential ideas. I’m eager to collaborate with the creators who have had a significant impact on my life. Thank you for considering my suggestion. -Haley
Reported by GetHuman-haleyyhe on सोमवार, १ अक्टूबर २०१८, सुबह ८:३२ बजे
I am confused about what has happened with Telltale's game, Jurassic Park: The Game. Initially available for purchase, it's now unavailable on Steam. There seems to be little discussion on the matter. I had intended to buy it for PC, but now my only option may be to locate the Xbox [redacted] version. Does anyone know the reason behind this? Although I acknowledge the controversy after its release, I can't determine if the mixed reviews led to its removal. TellTale should have clarified their decision, as it has left me and other users dismayed that we missed the opportunity to get the game. Despite its [redacted] release, we only recently discovered gameplay videos of it.
Reported by GetHuman-aleynao on रविवार, २३ जून २०१९, रात ८:०९ बजे
I have a question... Why was 7 Days to Die discontinued for consoles? I understand that either you or The Fun Pimps went bankrupt, but it would have been beneficial to collaborate with another company to continue updates. I have been playing on PS4 since the game was released, and without updates, console players will lose interest. This decision affects the game negatively. I'm so determined to play that I'm considering getting a PC just to experience Alpha 17 of 7 Days to Die. Please provide some answers as I'm desperate for information.
Reported by GetHuman3556650 on सोमवार, ९ सितम्बर २०१९, सुबह ४:१७ बजे
I am eager for the release of Minecraft Story Mode Season Three. I have a few exciting ideas for the upcoming season: 1. Jesse acquires the golden gauntlet to strip Romeo of his powers, but Romeo regains them to become an evil Admin again. 2. A genuine Vos joins our adventures, displaying a similar attitude to Stella and not shapeshifting. 3. Romeo joins our quest, and unexpected ocelots swoop in to assist us. 4. We befriend the prismarine colossus using prismarine crystals, turning it into an ally. 5. Lukas is kidnapped by Romeo, who poisons him, causing a drastic transformation. Telltale Games, if you happen to see these suggestions, please consider incorporating them into Minecraft Story Mode Season Three if feasible. Your fans are eagerly looking forward to it!
Reported by GetHuman-mardinka on शुक्रवार, ४ अक्टूबर २०१९, सुबह ९:०० बजे
I recently purchased The Batman - Telltale Series Episode 1 for Xbox, which includes the season pass on disc. Upon finishing the first episode, I downloaded the second one successfully. Unfortunately, I encountered a problem with episode 3. When I was redirected to the game store, the only available option was to buy episode 3 for £4.19. The same issue occurred with episodes 4 & 5. This situation is disappointing, and I would greatly appreciate any assistance you can provide. Best regards, Hassan K.
Reported by GetHuman-hassanfk on मंगलवार, २४ दिसम्बर २०१९, शाम ७:४९ बजे

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