Every month, twice a amount of R** goes off at my bank with the name HOTSPTTERMS and I...

GetHuman-eldineva's Overcharge/Strange charge issue with Telkom from March 2021

Help with my Telkom issue
First: share to improve GetHuman-eldineva's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-eldineva may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-eldineva's own words
Every month, twice a amount of R** goes off at my bank with the name HOTSPTTERMS and I would like to know where does this fit in cause that's not even on my invoice and nobody told me anything about this, what it actually also means I pay now R*** a month wich I can't really affort now. So I just want to know if it's Telkom and for what is the amount or if its something else so that I can go the bank and cancel this.**ELDINE VALENSKY******* **** **************

GetHuman-eldineva did not yet indicate what Telkom should do to make this right.

How GetHuman-eldineva fixed the problem

We are waiting for GetHuman-eldineva to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Telkom's attention and get better help faster. Tap below to get started.
Having Telkom issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Overcharge/Strange charge issue
Reported by GetHuman-eldineva
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 2646 others
0 customers following this


GetHuman-eldineva started working on this issue
Mar 25th 1:30pm