I have been capped since Monday even though I have an uncapped service. I have been cal...

GetHuman-lindodds's Service problem issue with Telkom from March 2021

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The issue in GetHuman-lindodds's own words
I have been capped since Monday even though I have an uncapped service. I have been calling Telkom since early yesterday morning to resolve the problem as apparently, they still have me registered as an ADSL user with a ***GB cap even though my fibre was installed years ago. They need to update my account and apparently only the IT department can do this but they have done nothing yet. My registered faults are *******, ******* and *******

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Telkom

Service problem issue
Reported by GetHuman-lindodds
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 2647 others
0 customers following this

Timeline

GetHuman-lindodds started working on this issue
Mar 24th 3:36pm
GetHuman-lindodds indicated the issue is not fixed yet.
Mar 24th 3:42pm

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