I use the ADSL line and product from Telkom and it has been affected by the weather. I...

GetHuman5428445's Technical support issue with Telkom from November 2020

Help with my Telkom issue
First: share to improve GetHuman5428445's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5428445 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman5428445's own words
I use the ADSL line and product from Telkom and it has been affected by the weather. I’ve called in and logged a fault with Telkom over a week ago and nothing has been done. *I just need a new line change like they did the last time and that’s it but it’s taking so long & IVE STATED SO MANY TIMES THAT I WORK HOME AND NEED MY INTERNET.**The funny thing is I pay them every time with no calls from their accounts for money but their assistance is the disgusting!*It’s been over a week. How do I explain over a weeks absence at work? Telkom is literally the pits of networks and their customer care line is just about the same - no answers or they are rude.

GetHuman5428445 did not yet indicate what Telkom should do to make this right.

How GetHuman5428445 fixed the problem

We are waiting for GetHuman5428445 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Telkom's attention and get better help faster. Tap below to get started.
Having Telkom issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Telkom

Technical support issue
Reported by GetHuman5428445
Nov 3rd, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1763 others
0 customers following this

Timeline

GetHuman5428445 started working on this issue
Nov 3rd, 2020 8:20am

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers