i want the lines cancelled .They keep making me pay first and say they will then cancel...

GetHuman-samleemi's customer service issue with Telkom from August 2020

14 views | 1191 similar | 0 following
Help with my Telkom issue
First: share to improve GetHuman-samleemi's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-samleemi's next move: call Telkom.
The best way to get your problem resolved is to tap the button below to start calling Telkom. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-samleemi may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman-samleemi's own words
i want the lines cancelled .They keep making me pay first and say they will then cancel the lines and then they don't and then they bill me again . I wont pay again unless I know its the final account .But I can't get hold of them ...they don't reply to email ,call back or answer.This has been going on since December ****.The business has closed down .Nobody is using the lines . If you dial it says the number does not exist but they want me to pay the monthly bills

GetHuman-samleemi did not yet indicate what Telkom should do to make this right.

How GetHuman-samleemi fixed the problem

We are waiting for GetHuman-samleemi to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Telkom's attention and get better help faster. Tap below to get started.
Having Telkom issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-samleemi fixes it.
This email address isn't valid

Telkom

Customer service issue
Reported by GetHuman-samleemi
Aug 19th, 2020 - 8 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 1191 others
0 customers following this

Timeline

GetHuman-samleemi started working on this issue
Aug 19th, 2020 7:00pm