Hello-*I have repeatedly attempted to transfer funds from my checking account to my mot...

GetHuman-elicavic's customer service issue with Telecheck from April 2018

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The issue in GetHuman-elicavic's own words
Hello-*I have repeatedly attempted to transfer funds from my checking account to my mother in Germany via Moneygram, but always get a message stating: "Your account information could not be verified.". I'm told by Moneygram customer service that access is being denied by Telecheck. I'm unable to reach a human being at Telecheck, and none of the automated menu options are applicable to this situation. Please advise. Many thanks for your help & best regards.*-Eli Cavich
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Telecheck

Customer service issue
Reported by GetHuman-elicavic
Apr 29th, 2018 - a yr ago
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Seen by 10 customers so far
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Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman-elicavic started working on this issue
Apr 29th, 2018 3:19pm
GetHuman-elicavic indicated the issue is not fixed yet.
Apr 29th, 2018 4:21pm