I ordered * shirts & * hoodie from the Cayleigh Elise " Darkness Matters" campaign at T...

GetHuman2954398's customer service issue with Teespring from May 2019

Help with my Teespring issue
The issue in GetHuman2954398's own words
I ordered * shirts & * hoodie from the Cayleigh Elise " Darkness Matters" campaign at Teespring. I used Paypal & have my receipt. I did not get an order confirmation from Teespring nor a tracking * so I have no idea where my merch. is. I need for Teespring to send the confirmation & order * with tracking number. Donna Jackson J*****@***.com

GetHuman2954398 did not yet indicate what Teespring should do to make this right.

How GetHuman2954398 fixed the problem
I discovered they had a Facebook page & Instant messaged them! I told them what I had ordered & when. I threatened to file fraud charges through Paypal & theft & fraud with my credit card co. I demanded the order confirmation they never sent & all of the tracking *'s. Within ** hours they responded with it all. That was the ONLY WAY I FOUND TO REACH THEM! None of the email addresses for them work, there is no phone *, chat is never answered, it is RIDICULOUS! **
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Customer service issue
Reported by GetHuman2954398
May 20th, 2019 - 4 years ago
GetHuman2954398 shared how to fix
Seen by 220 customers so far
Similar issue to 966 others
0 customers following this
Items needed
Email address on the account
Name on the account
Phone number on the account
Address on the account


GetHuman2954398 started working on this issue
May 20th, 2019 4:21pm
GetHuman2954398 confirmed the issue is fixed. Hooray!
May 23rd, 2019 4:41pm

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