Hi I bought a dress, shoes and bag in the Tedbaker Bicester store in April whilst on ho...

GetHuman713815's customer service issue with Tedbaker.com from May 2018

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The issue in GetHuman713815's own words
Hi I bought a dress, shoes and bag in the Tedbaker Bicester store in April whilst on holiday. When I arrived home I decided to return them to my local standalone store in Belfast. The manager said I couldn’t even though it stated on the receipt I had ** days which I was within. I have recently discovered from another Tedbaker store that the manager was wrong to refuse me and that I could have returned the goods. I still have them unworn with labels attached and receipt. Can you advise me if I could get a store credit even though it was in April as I was given the wrong information by Tedbaker in Belfast store.
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Tedbaker.com

Customer service issue
Reported by GetHuman713815
May 24th, 2018 - 6 mons ago
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GetHuman713815 started working on this issue
May 24th 9:54am