Hello, I reached out to you to transfer an unused membership for basic figure * to a Be...

GetHuman-jkooken's Overcharge/Strange charge issue with Team Beachbody from October 2020

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The issue in GetHuman-jkooken's own words
Hello, I reached out to you to transfer an unused membership for basic figure * to a Beachbody & Beachbody extreme package that included containers and a ** day Shakology supply. I never heard back about the transfer or the questions I had that went with it. I went ahead and purchased it to join the coaches transformation challenge Facebook group and keep with the schedule of Transformation Group through a link sent to me from my wonderful coach. I got my containers and Shakeology almost an entire week into the challenge due to everything running late, but I understood with all that's is happening. However I cannot drink the shakes as they upset my stomach. Now, I have another charge on top of the $**** ($*** and taxes) for $*** and change from a day ago I am guessing is for more Shakology. I do not want a membership for Shakeology and did not know it was like that. I thought the membership was for access to the workouts, which I do want. The Shakeology needs to be cancelled immediately and refunded. I enjoy the workouts, but literally cannot stomach the Shakeology. Please contact me to correct this. Thank You, Jennifer Kooken ***-***-****

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Team Beachbody

Overcharge/Strange charge issue
Reported by GetHuman-jkooken
Oct 4th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 148 others
0 customers following this
Items needed
Account holder name
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Email address on the account
Billing address

Timeline

GetHuman-jkooken started working on this issue
Oct 4th, 2020 8:43pm