Your website says average wait time to call ***-***-**** is * minutes. I am on hold fo...

GetHuman4850469's Complaint issue with Team Beachbody from May 2020

Help with my Team Beachbody issue
First: share to improve GetHuman4850469's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4850469 may need:
Account holder name, Membership number, Email address on the account, and Billing address
The issue in GetHuman4850469's own words
I just want to access one of my exercise routines! Why is it always so difficult to log in. I was told last time, Total Body bought Beach Body - I don't care - fix your problems if you want to retain customers ... Your website says average wait time to call ***-***-**** is * minutes. I am on hold for ** currently and the wait time on your website just changed to * minutes. How is that possible? I was on hold for ** minutes earlier today and had to hang up as i couldnt wait any longer. So doesn't seem to matter if its **am or *pm, i cant get through. I wouldn't even have to call if i could log on and final do a workout!. this is the second time in a month i have had to call due to log on issues. I click sign no - and i get a white page with nothing but your logo. Earlier today i was able to enter my email address and password and it showed my name - but when i tried to access the Lift * that i always due - it said i had to buy it! what is going on? i renewed my annual membership a few months ago. Getting very frustrated and if not resolved soon will cancel and look for other alternatives. doesnt look like i am working out today
Please have someone call me ***-***-*****You seriously need more people on the phones. I hear unemployment is high -sure you could hire a few more people!
shouldnt matter how long i have been a customer. i have been on hold for a second time today for half an hour. Hanging up - again!
yea, i tried to use the robot to call me back so i dont have to wait on hold any longer - and no matter how i entered my US cell number - it kept saying i needed to enter a valid number and wouldnt let me hit GO so this was totally useless
How GetHuman4850469 fixed the problem

We are waiting for GetHuman4850469 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Team Beachbody customer problems.
How Do I Cancel My Future Team Beachbody Orders?What Is the Beachbody Cancellation Policy?How Do I Cancel My Beachbody Membership?How Do I Freeze My Beachbody Gym Membership?How Do I Join Beachbody?
Do you have a customer issue as well?
We can help you get Team Beachbody's attention and get better help faster. Tap below to get started.
Having Team Beachbody issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Team Beachbody

Beachbody on Deman workouts
Complaint issue
Reported by GetHuman4850469
May 20th, 2020 - 3 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 146 others
0 customers following this

Timeline

GetHuman4850469 started working on this issue
May 20th, 2020 11:01pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies