Hello,*I cancelled my subscription on October **th and was told I would receive a credi...

GetHuman-naglekat's customer service issue with Team Beachbody from October 2018

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The issue in GetHuman-naglekat's own words
Hello,*I cancelled my subscription on October **th and was told I would receive a credit in *-* business days. I still have not received the credit to my account. *Can you please check on this please?**Chat Session *Incident:******-******* * Response *Thanks for taking the time to chat with us. Please see below for a transcript of today’s chat session.* * Discussion Thread * Chat Transcript ********** **:** AM ****:**:** AM*Hi, my name is Anto JebinJesu. Let me take a quick look at your question, and we'll get started.* ***:**:** AM*Katie Nagle: I would like to cancel my Beach Body subscription, please.* ***:**:** AM*Katie Nagle: ok thank you* ***:**:** AM*Anto JebinJesu: Sure, let me cancel this for you right away.* ***:**:** AM*Anto JebinJesu: Your Beachbody On Demannd subscription is cancelled. No further billings will occur for this service.* ***:**:** AM*Katie Nagle: Will I receive a credit for $**.** which was just charged to my account today?* ***:**:** AM*Anto JebinJesu: I have processed a credit in the amount of $**.**. Please allow * additional business days for the financial institution to return the funds to your account.* ***:**:** AM*Katie Nagle: Thank you very much.* ***:**:** AM*Anto JebinJesu: You're Welcome. Is there anything else I could assist you with today.* ***:**:** AM*Katie Nagle: no, that should do it. I will keep an eye out for the credit. Have a wonderful day!* ***:**:** AM*Anto JebinJesu: Thank you for chatting. Have a wonderful day!** In the future, if you have any questions, feel free to reach us through our help page. You can find answers to common questions or contact us via email or Live Chat. Please visit us at: https:**faq.beachbody.com*app*home*lob*beach** ***:**:** AM*'Katie Nagle' disconnected ('Concluded by Agent'). **Thank you,*Katie Nagle

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What Is the Beachbody Cancellation Policy?How Do I Cancel My Beachbody Membership?How Do I Freeze My Beachbody Gym Membership?How Do I Join Beachbody?
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Team Beachbody

Customer service issue
Reported by GetHuman-naglekat
Oct 21st, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 130 others
0 customers following this

Timeline

GetHuman-naglekat started working on this issue
Oct 21st, 2018 11:24pm

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