Tbdress Customer Service

Answers to Common Problems

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As for contacting Tbdress, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.
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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Tbdress.
Can I return or exchange an item if I have removed the tags or labels? Unfortunately, Tbdress does not accept returns or exchanges for items that have had their tags or labels removed. Tags and labels serve... Read more
Can I cancel or change my order after it has been placed? Yes, you can cancel or change your order after it has been placed, but only if your order has not yet been shipped. Once your order... Read more
How Do I Return or Exchange an Item to Tbdress? This article outlines how TBdress customers can return or exchange a recently purchased item. So, if you would like to return an item... Read more
What should I do if I receive a damaged or defective item? If you receive a damaged or defective item from Tbdress, please contact their customer service team as soon as possible to report the... Read more
How Do I Track My Order with Tbdress? After ordering your new outfit, you can track TBDress orders, to find out when it has been shipped, and when you can expect delivery.... Read more
What is the estimated delivery time for Tbdress orders? The estimated delivery time for Tbdress orders depends on several factors. For standard shipping, it usually takes 8-12 business days... Read more
What is the return policy for Tbdress? Tbdress has a comprehensive return policy that ensures customer satisfaction. If you are dissatisfied with your purchase, you can return... Read more
How Do I Track My Tbdress Order? As a customer you can track the TBDress order online by following the steps given above. The process is simple and convenient. You... Read more
How long does it take to process a return or exchange? The processing time for returns or exchanges at Tbdress typically takes around 5-10 business days from the date the returned item is... Read more
Do I have to pay for return shipping? Yes, customers are responsible for the return shipping cost. TBDress does not provide free return shipping and requires customers to... Read more
What payment methods are accepted on Tbdress? Tbdress accepts several payment methods for customers' convenience. Currently, we accept payment via major credit cards, including... Read more
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Click below to show 1 more questions, answers, and complete guides to common Tbdress customer support problems.

Recent reasons customers contacted Tbdress:

i placed my order ********** with TB Dress.com a black winter jacket i belive the orde...
I really loved the coat once I received it the only problem was the size, I ordered an...
The beige three piece that I ordered was too small. I have already reordered this pant...
My order shows being prepared since October **** it’s been ** days I want my money ba...
It feels like the tbdress customer service never really reads my messages. End of Janua...
P.*****@***.com PAID AND received gown from tbdress.com on ** Dec ****. Gown has silve...
The gown ordered is faulty, silver pieces falling from gown, need an Address to return...
I ordered a red dress from TBDress on November **th. Order number *******. I have the...
I order the swallow tail length lady slim three quarter sleeves and has not received it...
Customer service said that, I will receive my order on time, I texted every day, the p...
My name is Norma woolery , where is my mermaid skirt that was both from my MasterCard
We want to buy * dresses that you sell but we need it asap. Wanted to know if you could...
Can you please help me by telling me how to get my order within * days it's saying * to...
Need help ordering my close we will not let me order I don't know why need to speak to...
Pls TB dress should send the receipt and order number of the blue dress l bought yester...

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Does GetHuman work with Tbdress?

GetHuman does not work with Tbdress's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Tbdress at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Tbdress's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Tbdress at a Glance

Tbdress has no phone number
Tbdress has 1 chat option
Tbdress has 1 customer emailBEST
Tbdress has 1 help forum
Tbdress has no twitter handle
Tbdress has no facebook page
Tbdress Phone Number and Contact Information

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