I placed an order with Tbdress a month ago and have still not recieved it. I paid for s...

GetHuman-itsvaler's customer service issue with Tbdress from December 2018

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I placed an order with Tbdress a month ago and have still not recieved it. I paid for shipping that was supposed to take *-** days but that time has now been exceeded. I do not know where my package is as the tracking information has not been updated in almost ** days. Upon contacting customer service they send automated replies that act like real human customer service agents. I contacted them twice regarding this issue, and the exacts same message was sent back, word for word, telling me that the last known tracking information was on the **th of last month.*This does not help me whatsoever. I would like to be given feedback by a real person.*Thank you,*Valerie
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Customer service issue
Reported by GetHuman-itsvaler
Dec 5th, 2018 - a mon ago
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GetHuman-itsvaler started working on this issue
Dec 5th, 2018 11:15pm