being locked out - log in - i cant file

GetHuman-eurist's customer service issue with Taxslayer.com from April 2018

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The issue and preferred resolution, in GetHuman-eurist's own words:
log in ... being locked out
i cant file
let me in my account
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Taxslayer.com

simple tax filer
Customer service issue
Reported by GetHuman-eurist
Apr 17th, 2018 - 3 mons ago
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GetHuman-eurist started working on this issue
Apr 17th 3:48pm
GetHuman-eurist reviewed the items needed
Apr 17th 3:48pm