I started to file my taxes through TaxAct. It was supposed to be $**.** (Self employed...

GetHuman5797981's customer service issue with TaxAct from March 2021

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The issue in GetHuman5797981's own words
I started to file my taxes through TaxAct. It was supposed to be $**.** (Self employed). I efiled and it was rejected stating that someone used my dependents. I have to now file by paper, so I logged back in to print and send in. I had to pay and the total now came to $** and some change. I put my card info in and was charged $***.**. Why was I charged $***.**? I DID NOT approve that. I approved $**. I want my money back! That is fraud.

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TaxAct

Customer service issue
Reported by GetHuman5797981
Mar 2nd, 2021 - 5 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 452 others
0 customers following this

Timeline

GetHuman5797981 started working on this issue
Mar 2nd 12:43am

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