Last year Tax-act had me change my Log in. This year I want to purchase a **** tax-act...

GetHuman-pmoff's Recover Account issue with TaxAct from January 2021

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The issue in GetHuman-pmoff's own words
Last year Tax-act had me change my Log in. This year I want to purchase a **** tax-act.*I put in the exact Login and password as last year, and it does not recognize it.*I have used Tax-act every year since **** (Then using an ID number to sign in). I would like Tax-act to find my records so I can SIGN IN and see my old records as well as new purchases.

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TaxAct

Recover Account issue
Reported by GetHuman-pmoff
Jan 5th, 2021 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 343 others
0 customers following this

Timeline

GetHuman-pmoff started working on this issue
Jan 5th 5:59pm

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