OMG!!!** NO! NO! NO! The problem has not been resolved. You’re company is ****...I’ll just take the loss and report you all as a crooked company. WTF!!!
GetHuman2782346's customer service issue with TaxAct from April 2019
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The issue in GetHuman2782346's own words
I’m ****, I filed and paid for three years of state tax returns* ***** **** and ****. I was never able to download them in order to mail them to the state. I lost my state return monies as well as about $** paid to TaxAct. I would like the money paid to TaxAct returned to me. *April **, ****, I attempted to file my **** federal taxes with TaxAct and it’s been a nightmare. First, I got an error from the IRS. Tried to correct it, and somehow TaxAct got my state tax return included and there’s no going back. NOT paying $** for a $** return. Ghastly!!! I need my account deleted from TaxAct and I will contact the IRS to get this straightened out. And how about considering a Senior discount??? Seriously, I’m extremely disappointed.
GetHuman2782346 did not yet indicate what TaxAct should do to make this right.
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