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OMG!!! NO! NO! NO! The problem has not been resolved. You’re company is **...I’ll just take the loss and report you all as a crooked company. WTF!!!

GetHuman2782346's customer service issue with TaxAct from April 2019

9 views | 3795 similar | 0 following

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The issue in GetHuman2782346's own words

I’m ****, I filed and paid for three years of state tax returns* ***** **** and ****. I was never able to download them in order to mail them to the state. I lost my state return monies as well as about $** paid to TaxAct. I would like the money paid to TaxAct returned to me. *April **, ****, I attempted to file my **** federal taxes with TaxAct and it’s been a nightmare. First, I got an error from the IRS. Tried to correct it, and somehow TaxAct got my state tax return included and there’s no going back. NOT paying $** for a $** return. Ghastly!!! I need my account deleted from TaxAct and I will contact the IRS to get this straightened out. And how about considering a Senior discount??? Seriously, I’m extremely disappointed.

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I filed with Taxact last year for **** taxes, paid my taxes and taxact but for so...taxact will not let me file tax returns I filed my taxes, state and federal with TaxAct it was supposed to be $**.** I wa...How can I find out if I file with taxact for **** tax return?I filed my federal and state taxes with taxact and now I am ready to file my loca...I need to know how to access last year's return filed with Taxact My state tax return has not been finished or filed and I can no longer access it...I need to locate my **** tax return I file with TaxACT last year and I cannot fin...The taxact website says I can’t file state I have paid for Taxact filing for this year. I am completing a second return and...

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TaxAct

Customer service issue

Reported by GetHuman2782346

Apr 20th, 2019 - 2 years ago

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Seen by 9 customers so far

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GetHuman2782346 started working on this issue

Apr 20th, 2019 9:23pm

GetHuman2782346 used the GetHuman Phone to get a rep from TaxAct on the line without waiting on hold

Apr 20th, 2019 9:25pm