I can not get into my Taxact file. When you send a code to me by E-mail it doesn't come...

GetHuman-sandova's customer service issue with TaxAct from March 2019

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The issue in GetHuman-sandova's own words
I can not get into my Taxact file. When you send a code to me by E-mail it doesn't come through. It came through on my cell phone. But wouldn't be accepted. My cell isn't recorded in my account. (***-***-****)*Tracphone. How can this be corrected? Land line ***-***-**** I only have the code number ****** yesterdays *. received as message in my Tracphone. Would not be accepted.**Joseph A. Sandova ***** N *rd St Whitehall, PA *****
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TaxAct

Customer service issue
Reported by GetHuman-sandova
Mar 12th, 2019 - 5 mons ago
I have an issue with TaxAct too
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Seen by 8 customers so far
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GetHuman-sandova started working on this issue
Mar 12th 5:58pm