I just paid $**.** (includes tax) and I want my money back. I DO NOT WANT TO DO MY TAX...

GetHuman-bonesly's customer service issue with TaxAct from February 2019

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The issue in GetHuman-bonesly's own words
I just paid $**.** (includes tax) and I want my money back. I DO NOT WANT TO DO MY TAXES ON ANYTHING OTHER THAN MY DESK RIGHT HERE AT MY HOME. I have used taxact for several years and I did it all home and I thought I was getting the same process that I had as recent as last year. Please refund my money as I will find a process more to my taste. I have mailed my info into the IRS for ** years and I intend to continue that way or I will let the IRS come to my house and pick it up!!! Thank you.*Francis E. Nolan*** Fairfield Drive*Morristown, NJ *****
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TaxAct

Customer service issue
Reported by GetHuman-bonesly
Feb 7th, 2019 - 4 mons ago
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GetHuman-bonesly started working on this issue
Feb 7th 1:41pm