I e-filled my taxes last Friday and did not have health insurance the whole year. I ord...

GetHuman2151549's customer service issue with TaxAct from February 2019

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The issue in GetHuman2151549's own words
I e-filled my taxes last Friday and did not have health insurance the whole year. I ordered the deluxe package through tax act, that supposedly would pay any penalty from my tax return to the IRS. My tax refund was just enough to cover the penalty payment of around $***.**, I want confirmation on the payment of penalty to the IRS and if not, what I should do. I received email confirmation that Both, my state and federal taxes were accepted.
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TaxAct

Customer service issue
Reported by GetHuman2151549
Feb 7th, 2019 - 4 mons ago
I have an issue with TaxAct too
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Seen by 3 customers so far
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Timeline
GetHuman2151549 started working on this issue
Feb 7th 1:30am