Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2151549 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman2151549's own words
I e-filled my taxes last Friday and did not have health insurance the whole year. I ordered the deluxe package through tax act, that supposedly would pay any penalty from my tax return to the IRS. My tax refund was just enough to cover the penalty payment of around $***.**, I want confirmation on the payment of penalty to the IRS and if not, what I should do. I received email confirmation that Both, my state and federal taxes were accepted.
GetHuman2151549 did not yet indicate what TaxAct should do to make this right.
I have an issue with TaxAct too
How GetHuman2151549 fixed the problem
We are waiting for GetHuman2151549 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.