If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman1966109's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1966109 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1966109's own words
I paid **.** a downloading the **** software. I'm finished my Federal return but did not see the State return. When I got back on the TaxAct page it said to purchase the Kentucky software it was going to cost an additional **.**.... Are you for real? I have never paid more then **.** for both returns in a bundle. Am I doing something wrong? Please tell me there is a easier way to get my State software.
GetHuman1966109 did not yet indicate what TaxAct should do to make this right.
I have an issue with TaxAct too
How GetHuman1966109 fixed the problem
We are waiting for GetHuman1966109 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.