I need help getting informstion from my **** tax returns for my FAFSA. As I was not the...

GetHuman1890201's customer service issue with TaxAct from January 2019

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The issue in GetHuman1890201's own words
I need help getting informstion from my **** tax returns for my FAFSA. As I was not the head of household, I cannot retrieve the data using the retrival tool. My taxes were efiled by my former spouse, through the Taxact website. I have even tried reaching out to the IRS, but have only reached a machine. I need help but the Taxact phoneline only pushes me to go to the website. I cannot proceed any further at this point and I desperately need the info. Please help.
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Customer service issue
Reported by GetHuman1890201
Jan 3rd, 2019 - 4 mons ago
I have an issue with TaxAct too
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Seen by 5 customers so far
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GetHuman1890201 started working on this issue
Jan 3rd 7:57pm