Paid Taxes owed April ** - Payment still pending?

GetHuman615741's customer service issue with TaxAct from April 2018

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The issue in GetHuman615741's own words
The problem: Paid Taxes owed April **
Payment still pending?
Please confirm paid by credit c
I have an issue with TaxAct too
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TaxAct

Taxact Deluxe ****
Customer service issue
Reported by GetHuman615741
Apr 20th, 2018 - 5 mons ago
I have an issue with TaxAct too
Not resolved
Seen by 8 customers so far
Similar issue to 377 others
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Timeline
GetHuman615741 started working on this issue
Apr 20th 8:45pm