File an extension, it wouldn't take me to the correct screen

GetHuman606427's customer service issue with TaxAct from April 2018

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The issue and preferred resolution, in GetHuman606427's own words:
File an extension, it wouldn't take me to the correct screen
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TaxAct

Taxact
Customer service issue
Reported by GetHuman606427
Apr 18th, 2018 - 3 mons ago
I have an issue with TaxAct too
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Seen by 2 customers so far
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GetHuman606427 started working on this issue
Apr 18th 12:37am