Filing two states and I can't file because I owe one state I didn't even work there but...

GetHuman583282's customer service issue with TaxAct from April 2018

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The issue in GetHuman583282's own words
Filing two states and I can't file because I owe one state I didn't even work there but I do live there.what am I doing wrong....need help
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TaxAct

Customer service issue
Reported by GetHuman583282
Apr 16th, 2018 - 6 mons ago
I have an issue with TaxAct too
Not resolved
Seen by 4 customers so far
Similar issue to 400 others
0 customers following this
Timeline
GetHuman583282 started working on this issue
Apr 16th 8:41pm
GetHuman583282 indicated the issue is not fixed yet.
Apr 16th 8:49pm