Filing two states and I can't file because I owe one state I didn't even work there but...

GetHuman583282's customer service issue with TaxAct from April 2018

Help with my TaxAct issue
Before contacting them, items GetHuman583282 may need:
Name, Email, Phone number or other identifying information
The issue and preferred resolution, in GetHuman583282's own words:
Filing two states and I can't file because I owe one state I didn't even work there but I do live there.what am I doing wrong....need help
I trust that TaxAct will make this right and come up with a resolution that is fair.
Help with my TaxAct issue
Do you have a customer issue as well?
We can help you get TaxAct's attention and get better help faster. Tap below to get started.
Having TaxAct issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would TaxAct email you?
This email address isn't valid

TaxAct

Customer service issue
Reported by GetHuman583282
Apr 16th, 2018 - 3 mons ago
I have an issue with TaxAct too
Not resolved
Seen by 4 customers so far
Similar issue to 341 others
0 customers following this
Timeline
GetHuman583282 started working on this issue
Apr 16th 8:41pm
GetHuman583282 indicated the issue is not fixed yet.
Apr 16th 8:49pm