Ikea order ref: ********* – Order date **st August ****, Installation date *th Septembe...

GetHuman-mn_paul's customer service issue with TaskRabbit from September 2018

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The issue in GetHuman-mn_paul's own words
Ikea order ref: ********* – Order date **st August ****, Installation date *th September *****Last week, Task Rabbit taskers fitted our Ikea *no.wardrobes, I would like to comment as follows on their performance**.*The back of the wardrobes boarding have not been fixed properly to the wardrobes in both double beds rooms**.*There are missing cover plates from where the wardrobes are fixed to the wall.**.*We disagree with the taskers comment that one of the wardrobes has a door misalignment due an uneven floor, as the adjustable legs could have been adjusted up or down to cater for this, before fixing to wall**.*We were disappointed the works did not at the agreed start on time *.**pm both fixers turned up late one at *pm and the other at *.**pm and therefore the works did not finish until very late **pm. Our grand daughter went to bed very late, due to the latest of the works**.*We were concerned with the friction between, particularly the way the two fixers openly to me criticised each. (time & workship) In fact one fixer named “Rik Saunders” stated he would be putting in a report on his colleague.**.*We were surprised to find when throwing away the cardboard boxes from the Ikea wardrobes that there was still unused *not fixed components from the wardrobes.*I would like Task Rabbit to return and complete the outstanding and rectify the issues raised*Task Rabbit your comment please*Regards*Mike Paul*Mobile ***** ******

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TaskRabbit

Customer service issue
Reported by GetHuman-mn_paul
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 309 others
0 customers following this

Timeline

GetHuman-mn_paul started working on this issue
Sep 14th, 2018 5:19pm

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