I cancelled a task (mounting TV) scheduled for **** the night before. My condo does not...

GetHuman-dalimbo's customer service issue with TaskRabbit from August 2018

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The issue in GetHuman-dalimbo's own words
I cancelled a task (mounting TV) scheduled for **** the night before. My condo does not allow any work that maybe noisy before **AM. I spoke to the Tasker around *.** AM on ****. He told me that he cannot come after *.** AM even on any other days because my task is not worth disrupting his whole day. However if I pay him $*** on the side to move the outlet behind the TV it may be worth it. He even asked if he could bring additional help to mount the TV. I got an email from TR that I will be charged anyway. I don’t think that is the right thing to do. I have used Task Rabbit before and I am quite surprised.
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TaskRabbit

Customer service issue
Reported by GetHuman-dalimbo
Aug 28th, 2018 - 4 mons ago
I have an issue with TaskRabbit too
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Seen by 4 customers so far
Similar issue to 240 others
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GetHuman-dalimbo started working on this issue
Aug 28th 1:47pm
GetHuman-dalimbo indicated the issue is not fixed yet.
Aug 29th 11:33pm
GetHuman-dalimbo indicated the issue is not fixed yet.
Aug 29th 11:34pm
GetHuman-dalimbo indicated the issue is not fixed yet.
Aug 31st 3:35pm