Today I went to target in muskegon mi, I had to make a return from a online purchase I...

GetHuman-ambrahro's customer service issue with Target from May 2020

Help with my Target issue
The issue in GetHuman-ambrahro's own words
Today I went to target in muskegon mi, I had to make a return from a online purchase I made. When I went there she gave me store credit instead of cash. It’s my money. I didn’t use a gift card, I didn’t use in store credit or whatever with my purchase. I had my receipt. The card I used is no longer in service as it was lost and we had to order a new card. Why couldn’t I get my money back. It was MY money. Could not get what I needed to get since I had to use it only in target store and it really upset me so I will not be returning to your store and I will make sure people know as well. *On *nd note I also walking in without a mask my bad, no big deal went out and got mine but when I walk in to lake the return there’s a Black man without a mask in front of my I point it out and they did nothing. Why are you only enforcing it to some people? Don’t you think that’s kinda messed up also knowing masks will not do anything. It doesn’t protect you unless it’s the doctor grade mask. But it’s your store rules so I’ll follow them but if you want it to cause no problems them make sure your employees actually enforce it on everyone who walks in. It was incredibly rude.

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Target

Customer service issue
Reported by GetHuman-ambrahro
May 22nd, 2020 - 3 years ago
Fixed
Seen by 31 customers so far
Similar issue to 1882 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Phone number on account

Timeline

GetHuman-ambrahro started working on this issue
May 22nd, 2020 11:43pm
GetHuman-ambrahro indicated the issue is not fixed yet.
May 23rd, 2020 10:37pm
GetHuman-ambrahro confirmed the issue is fixed. Hooray!
May 24th, 2020 5:09pm

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