Order******************. This is a replacement order. My initial order arrived in bad...

GetHuman-lkammer's customer service issue with Target from May 2019

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The issue in GetHuman-lkammer's own words
Order******************. This is a replacement order. My initial order arrived in badly damaged condition, which I reported via live chat on May **. During the chat I was told that you had developed your packing system to ensure that items arrive in good condition but that "every once in a while" things got damaged but that the replacement would arrive in perfect condition. Guess again, this package is damaged as well. Granted, not as badly as the original, but dented cans, crushed croutons. If it were not so absurd, the situation would be comical! The "packing system" consists of opening a box. throwing everything in, sealing it and off it goes. The only difference this time is that a smaller box was used and no packing material was used to cushion the contents.*I am disappointed in Target's performance and am at a loss as to why noone in your packing dept. is able to identify and correct what appears to be a simple problem. *I felt like it was important for you to be aware of this issue and perhaps you can correct it. I prefer shopping online at your company but both Walmart and Amazon are far superior in terms of quality of shipping*packaging processes*Linnda Collins

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Target

Customer service issue
Reported by GetHuman-lkammer
May 20th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 4064 others
0 customers following this

Timeline

GetHuman-lkammer started working on this issue
May 20th, 2019 3:50pm
GetHuman-lkammer confirmed the issue is fixed. Hooray!
May 21st, 2019 8:42pm
GetHuman-lkammer indicated the issue is not fixed yet.
May 21st, 2019 8:44pm

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