I do not have a complaint in fact I would like to praise one of your employees. Her nam...

GetHuman-mfurgiso's customer service issue with Target from May 2019

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The issue in GetHuman-mfurgiso's own words
I do not have a complaint in fact I would like to praise one of your employees. Her name is Jade and she works with selling the cell phones. This associate helped my brother out with a very stressful transaction with verizon. He wanted to purchase a different phone and he is blind and having a hard time seeing his current phone. She helped my brother set up this phone but when we had to call the Verizon number to transport his number there was nothing but frustration. Verizon would not activate this phone until we paid another ** dollars for this month. Last week we had already paid ** for the month. We tried several times. She stood right there by our side the whole time. Why if she is selling products for these companies dose she not have access to phone numbers that would help your customers. Her hands were tied basically. I want to really praise her service and the service that she gave us yesterday. She went above and beyond in everything that she did. We need more service oriented people like Jade. It is with my hope that she knows how much we truly appreciated her great customer service. My complaint is with Target they need to give these associates the numbers that are needed to help the associate and your customers.

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Customer service issue
Reported by GetHuman-mfurgiso
May 20th, 2019 - 4 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 4061 others
0 customers following this


GetHuman-mfurgiso started working on this issue
May 20th, 2019 1:54pm