My online order of canned goods arrived damaged. So I went online to file a complaint...

GetHuman2324052's customer service issue with Target from February 2019

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The issue in GetHuman2324052's own words
My online order of canned goods arrived damaged. So I went online to file a complaint. Instead of actually reading my complaint, Target.com's response was to replace the entire order, rather than address my complaint about packaging.*Well, the replacement order came, in the same condition as the first. No insulation. Seems no one actually cares about how they package your order resulting in damage. Guess saving that couple of dollars by not using insulation is worth losing a customer over. *I am done with Target.com. Seems no one listens to complaints. The website does not even offer an email address so that customers can get in touch with an actual customer service rep. WTF?*Goodbye Target.com....hello Walmart.com.
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Target

Customer service issue
Reported by GetHuman2324052
Feb 28th, 2019 - 3 mons ago
I have an issue with Target too
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Seen by 2 customers so far
Similar issue to 3330 others
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Items needed
Order number
Billing address
Email address on the account
Phone number on account
Timeline
GetHuman2324052 started working on this issue
Feb 28th 7:37am