I placed an order for store pick up. I was given a * hr window. I recieved an email f...

GetHuman-wladykaa's customer service issue with Target from January 2019

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The issue in GetHuman-wladykaa's own words
I placed an order for store pick up. I was given a * hr window. I recieved an email fairly quickly that it was not available in the Union North store that I had chosen. I switched to a different store, this one in Linden. Waited *hrs, and received an email saying that they would not be able to fill the order, and then they cancelled it. I used the chat option to find out how to proceed, and was told that since they didnt have it, i could have it shipped to me...in * to * days. She offered to honor my **% discount online (although I would have gotten it anyway). I explained how that wasn't the point of pick up, and she said that I could go to the store as another option. I dont understand how that is possible. Does the store have it or not?**When you email me, I will attach the screenshots from the Chat conversation if you would like. It will provide more context to this issue. I would like some clarification of this issue. I have had to cancel previous orders from Target because of lack of ability to fill the order. Actually, I have never had a successful pick up order.**Thank you*Amanda Figueroa
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Target

Customer service issue
Reported by GetHuman-wladykaa
Jan 3rd, 2019 - 4 mons ago
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GetHuman-wladykaa started working on this issue
Jan 3rd 8:03pm