In an effort to save you all postage I have managed to confuse the return process. On...

GetHuman1820478's customer service issue with Target from December 2018

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The issue in GetHuman1820478's own words
return * items ... In an effort to save you all postage I have managed to confuse the return process. On **** I submitted returns for * items. I received cred for the mid-rise capri leggings - return authorization label no **********- and received credit. IN the SAME box- I also placed the " womens s sport by sketchers" ($**.** * tax) return authorization label no. **********. I actually included the shipping label as well. I have not received credit and it still show in my account that I need to complete the return. I have done so.**Additionally, in a separate package I returned "Womens Patricia Felted Clog Delux by Dearfoam size M- authorization label no. ********** and received credit in the amount of $**.**- correct. IN the SAME package I included "Damask Pillowcase set $**.** * tax. Authorization no. **********. I placed the shipping label in the box as well. I have not received credit for this item. And in my account it shows that I need to complete the return- which I have already done so, **The * order no.s are: ************** for the shoes and ************* for the pillowcases **I am expecting the full credit for both items. I have spoken with * people, no one can seem to resolve. Thank you.
Combined the items with * other returns- in same package
Credit to my account
I buy from them repeatedly and have never had this problem.
chatted online with * customer service rep.s . No solution.
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Target

* returns
Customer service issue
Reported by GetHuman1820478
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 2552 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Phone number on account

Timeline

GetHuman1820478 started working on this issue
Dec 23rd, 2018 11:57pm
GetHuman1820478 shared this issue with friends on Facebook
Dec 24th, 2018 12:01am

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