Hello. my name is June Smith I placed an order on November **, ****. The order number w...

GetHuman1686645's customer service issue with Target from December 2018

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The issue in GetHuman1686645's own words
Hello. my name is June Smith I placed an order on November **, ****. The order number was************* in the amount of $***.**. Well to make a long story short the box containing some of the items was seriously torn up. I am enclosing pictures of the box. Resulting in damaging the * Holiday Barbies. I did do a short survey saying how unhappy I was. And stated that I wanted a replacement of the * Barbies, well it didn't look like it did anything so I went to Target today to see if I could replace them at the store which I couldn't cause they have none, and the woman at the service desk said she could order them for me and have them sent to the store if I like, well the whole purpose of me ordering online was I have been too busy to come to the store, well I sure had to today.* So I called *-***-***-**** and talk to a guy, and wasn't getting anywhere with him so I asked to talk to a manager, sat on the phone I know ** minutes sound like someone pick up the phone and all of a sudden got disconnected.. So I called back and finally talk to a manager got taken care of so my hat is off to a woman name Whitney. The * Barbies are going to be replaced. Placing a order this time wasn't a good experience and frankly not sure if I will be placing another one anytime soon if I do.***Thank you*June Smith**PS* I wanted you to see the pictures of the box that my order showed up in. And your see why I was so upset.
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Target

Customer service issue
Reported by GetHuman1686645
Dec 4th, 2018 - 2 mons ago
I have an issue with Target too
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Timeline
GetHuman1686645 started working on this issue
Dec 4th, 2018 12:40pm