I had ordered several things online today and did in store pick up thinking it would be...

GetHuman-alexpar's customer service issue with Target from November 2018

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The issue in GetHuman-alexpar's own words
I had ordered several things online today and did in store pick up thinking it would be quick. I waited in line for at least ** minutes because there was a huge line and majority of the time there was only one cashier. It was finally my turn and I followed the lady to the other part of the store to pick up my stuff where they were keeping it. I didn't realize until after I already had left that I received the wrong viva paper towels, I was supposed to receive the * count with more ply sheets so it was equivalent to "**". And that's even what the description was stating and the picture. I received the regular one instead. I will not be returning back to Target for an exchange and standing in that line again for something that the associates messed up. I would have saved half that time if I went and grabbed it off the shelf myself and it would have been the correct one in the first place. I either want a refund for not getting the correct product or you can ship me the correct product and if needed I can drop this one off at a UPS if a shipping label would be provided.

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Target

Customer service issue
Reported by GetHuman-alexpar
Nov 30th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1927 others
0 customers following this
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Timeline

GetHuman-alexpar started working on this issue
Nov 30th, 2018 4:08am

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