I ordered * chairs and one had a rip on the underside. I am having a holiday party and...

GetHuman-bushchri's customer service issue with Target from November 2018

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The issue in GetHuman-bushchri's own words
I ordered * chairs and one had a rip on the underside. I am having a holiday party and need chairs next week. I was told that I would have to wait until the damaged one is picked up and recieved back and then another chair would be ordered and sent. This would clearly be at least a weeks wait. I need it before then which I explained. I also explained that i have no means of getting it to the store. I was told there is nothing they could do. I am unclear as to why a new one cant be sent now since the pick up was suppose be tomorrow and the pick up could be verified that item was received. The customer service I received was not up to par. Never had I been expected to be so inconvenienced. I buy a lot of things from target and feel that an item that is sent damaged should not be on the customer. Order number ************.
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Target

Customer service issue
Reported by GetHuman-bushchri
Nov 27th, 2018 - 9 mons ago
I have an issue with Target too
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GetHuman-bushchri started working on this issue
Nov 27th, 2018 1:17am