This is regarding the experience I had on the order from October **th. I placed an onli...

GetHuman1438101's customer service issue with Target from October 2018

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The issue in GetHuman1438101's own words
This is regarding the experience I had on the order from October **th. I placed an online order and one item was not made available despite receiving confirmation that it was available. At the store the clerk ordered it so it could be shipped to me since it took them ** minutes total from walking in to having the issue resolved. **I was upset about this issue after the experience and spoke to customer service. She said that they could give me a $* credit for my next purchase. She gave me the code ********. I tried this promo code later and it did not work. When I inquired about the delivery since it was not delivered within * days like promised the service rep mentioned they had credited me with a $* gift card. But I have not received any credit for the hassle at all. **I’m actually suspicious that the first sales lady ran up the $* gift card but never gave it to me. I’d like to know why the quality of business Target is delivering has dropped? I’d also still want to be reimbursed as promised.

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Target

Customer service issue
Reported by GetHuman1438101
Oct 29th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1406 others
0 customers following this

Timeline

GetHuman1438101 started working on this issue
Oct 29th, 2018 4:13am

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