To whom it may concern,*I was at your Target location in Watchung, NJ, on Route ** yest...

GetHuman1000030's customer service issue with Target from August 2018

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The issue in GetHuman1000030's own words
To whom it may concern,*I was at your Target location in Watchung, NJ, on Route ** yesterday, August **, ****. After shopping, my car would not start and I needed a battery jump start. I asked at the customer service counter for help and if someone could please assist me in jumping my car or call for help (I had the jumper cables in my car.) My phone was about to die, as well. I was told that employees were unable to leave the store nor move their car during work hours, which I understand to some extent. But I am a frequent customer and I spend hundreds monthly, if not weekly, at your stores. I was extremely disappointed that no one was willing to help me. I then proceeded to ask several people in the parking lot to help me and finally a young gentleman agreed. I did not feel safe at all asking a stranger. This experience has shown me that Target does not value customer service nor the safety of their customers. A manager should have assisted me or at least called for help*tow*mechanic*whatever. The customer service lady acted as if I were bothering her and was the least bit helpful. All it took was some compassion and a willingness to help someone. I'm glad things turned out okay but I am surely making this situation known to my friends, etc. I am also sad because I enjoyed shopping at your stores.*An unhappy customer,*Cara Cinquemani
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Target

Customer service issue
Reported by GetHuman1000030
Aug 16th, 2018 - a yr ago
I have an issue with Target too
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Seen by 4 customers so far
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Timeline
GetHuman1000030 started working on this issue
Aug 16th, 2018 3:23pm
GetHuman1000030 indicated the issue is not fixed yet.
Aug 19th, 2018 4:46pm