We went to target today looking for an item at **** State bridge Rd, Duluth, GA...

GetHuman968433's customer service issue with Target from August 2018

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The issue in GetHuman968433's own words
We went to target today looking for an item at **** State bridge Rd, Duluth, GA *****. I also went yesterday but they said the item was out of stock. So today before going I called and asked if the item was in stock and the person in electronics said "yes" and hung up on me. So I just went beliving in that person but when I went they did not have any so we asked this guy at the electronics service area and he just kept saying "I dont know I dont know" and he didnt even try looking for it anywhere else and he tried to just walk away. So i asked him to call his manager, her name was Lisa, she did essentially the same thing constantly saying "I dont know I dont know" she looked so unprofessional and seemed like she just doesn't know what to do. She was constantly just asking my son if he had called the right place and just trying to blame somebody and not just resolve the problem. Then this other guy turned up who turned out to be the other manager. He seemed to be off-duty as he was wearing his own clothes, His name was Javiar, and he actually helped us. Unlike Lisa who was extremely unhelpful and unprofessional and going "I dont know, I dont know" while Javiar actually tried to resolve the problem.
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Target

Customer service issue
Reported by GetHuman968433
Aug 8th, 2018 - 7 mons ago
I have an issue with Target too
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Seen by 3 customers so far
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Timeline
GetHuman968433 started working on this issue
Aug 8th, 2018 9:47pm