I purchased a box of size * up&up diapers and they continue to rip from the back that h...

GetHuman921616's customer service issue with Target from July 2018

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The issue in GetHuman921616's own words
I purchased a box of size * up&up diapers and they continue to rip from the back that has the strap attached to. I have been going through a lot more diapers than usual for example I put the diaper on my toddler and I notice her diaper is off to side, so when I look it's ripped and the diaper is dry so I have to toss it and use another one. I spoke to a customer service rep yesterday afternoon and she said I would be getting a e-gift card today but have yet to receive anything. I'd like to know if I will be getting a refund or not. I've never had issues with this brand and I've used it for my other two children, I'm hoping maybe I just got a bad box and the other ones are okay.
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Target

Customer service issue
Reported by GetHuman921616
Jul 27th, 2018 - 10 mons ago
I have an issue with Target too
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Timeline
GetHuman921616 started working on this issue
Jul 27th, 2018 6:38am