Hi. I placed an order on line. The next day I realized I had not changed my address. I...

GetHuman-mrynlds's customer service issue with Target from June 2018

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The issue in GetHuman-mrynlds's own words
Hi. I placed an order on line. The next day I realized I had not changed my address. I call customer service to fix the mistake and get berated and treated like an idiot by one of your “ team members”. She told me I should have seen the address when I placed my order and began discribing where I should have corrected my order. I had to interrupt her and say can we just fix it instead of telling me everything I did wrong. I was put on hold a total of ** mins trying to correct my address. Finally I just canceled the order I was so disgusted. I ordered what I needed from jc penny. I understand I should have paid more attention while placing my order but come on I don’t need to be treated like a child that did something wrong. Bad, bad service Target! I just purchased a new home and need lots of things but after taking tothis lady and being put on hold twice, no more Target for me!

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Target

Customer service issue
Reported by GetHuman-mrynlds
Jun 30th, 2018 - 4 years ago
Fixed
Seen by 6 customers so far
Similar issue to 425 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Phone number on account

Timeline

GetHuman-mrynlds started working on this issue
Jun 30th, 2018 7:06pm
GetHuman-mrynlds indicated the issue is not fixed yet.
Jul 3rd, 2018 9:42pm

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