Hello,*I bought a sandals online last Sunday. They have arrived today, but one of the s...

GetHuman754824's customer service issue with Target from June 2018

Help with my Target issue
The issue in GetHuman754824's own words
Hello,*I bought a sandals online last Sunday. They have arrived today, but one of the sandals is defective. They are like a flip flop sandals and one of the strips that goes in the middle of the big toe, is longer than normal, making it not holding well and hurting the finger. I want to return those and buy exactly the same ones but I don't want to have to pay the deliveries fee since was not my fault the sandals were defective.**Thank you
GetHuman754824 did not yet indicate what Target should do to make this right.
I have an issue with Target too
How GetHuman754824 fixed the problem
I call costumer service. The guy who attended me shown a great deal of kindness and professionalism. He reorder the same sandals and send it to my place for free. Very happy with the costumer service and specially with the guy who attended me. Thank you!
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Target

Customer service issue
Reported by GetHuman754824
Jun 6th, 2018 - a yr ago
I have an issue with Target too
Fixed
GetHuman754824 shared how to fix
Seen by 5 customers so far
Similar issue to 291 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Phone number on account
Timeline
GetHuman754824 started working on this issue
Jun 6th, 2018 1:32am
GetHuman754824 confirmed the issue is fixed. Hooray!
Jun 6th, 2018 2:50am
GetHuman754824 confirmed the issue is fixed. Hooray!
Jun 6th, 2018 2:52am