To whom it may concern,**I was recently shopping at One of your stores on North Main St...

GetHuman-mikealf's complaint issue with Target from May 2018

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Receive assistance and price check an item. ... To whom it may concern,**I was recently shopping at One of your stores on North Main Street, Walnut Creek California on Friday May *, **** approximately *:**pm. I had a unpleasurable experience with a team associate in charge of the self checkout. **I tried unsuccessfully to scan bananas, and was given the screen for help. The associate, a middle aged heavy set caucasian man, came over and mocked me for trying to scan the bananas. **He then asked how many I had, and I said I believe that they were the *.** organic bundle. I couldn’t finish saying this, as he talked over me, not listening to me, and entered the number of bananas by himself. **As he walked away, I attempted to clarify the price with him, when he talked over me again. I was unable to check the price on these, since he wouldn’t help me. He then replied verbatim, “I’m the boss over here”, and again chuckled in mockery. **I was dismayed and offended by his attitude and lack of assistance. His actions were uncalled for and left me uncertain if I would shop there again, if he was present. He made me uncomfortable. **I have been shopping at this location for more than ** years, and everyone is always friendly and helpful. A person like himself, should not be interacting with customers if he behaves like this. **I feel it necessary to raise this to your and the Walnut Creek stores managers. This man did not embody the typical spirit of the store or it’s associates. Thank you for your time and assistance.
This was particularly frustrating because I went to this location to get a prescription for pain medicine that unfortunately was not in stock. This pain medicine was for a serious medical issue.
I want this incident reported to management in case any other customers have similar experiences with this man. Management should observe his behavior.
I have been a patron for more than ** years. This is my local target, and it’s one of my favorite places, not just stores. I regularly talk up the place and boast of its awesomeness.
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Target

Self-checkout
complaint issue
Reported by GetHuman-mikealf
May 5th, 2018 - a yr ago
I have an issue with Target too
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Seen by 6 customers so far
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Timeline
GetHuman-mikealf started working on this issue
May 5th, 2018 2:07am
GetHuman-mikealf confirmed the issue is fixed. Hooray!
May 5th, 2018 2:30am