While using the self checkout, the machine had run out of cash in order to give me my c...

GetHuman3922913's Complaint issue with Target.com from November 2019

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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3922913's own words
While using the self checkout, the machine had run out of cash in order to give me my correct change. The store attendant called for management to bring the $* i was owed. After almost ** minutes, a worker, Kaila (Sp?) appeared in the slowest possible walk. All she said was she was going to get the money. As she walked away, i cannot stress how slow she walked. Never mind that i had already been waiting ** minutes. When she FINALLY returned, i told her this was the worst customer service and that she could have at least walked a little faster. She then mumbled "whatever" under her breath. To be treated so rudely was unimaginable. When i went to the store manager to complain, he had nothing to say and did not even apologize for her remarks. I would have expected as much from WalMart, Not Target. Very unhappy with the handling of the entire situation. To be made to feel like I am the one with a problem and to be so rudely handled.

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Target.com

Complaint issue
Reported by GetHuman3922913
Nov 12th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 1183 others
0 customers following this

Timeline

GetHuman3922913 started working on this issue
Nov 12th, 2019 5:22am
GetHuman3922913 indicated the issue is not fixed yet.
Nov 12th, 2019 2:27pm
GetHuman3922913 indicated the issue is not fixed yet.
Nov 13th, 2019 6:44am