I have never had worse customer service than I have today. My bank told me to speak to...

GetHuman1667680's customer service issue with Target.com from December 2018

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The issue in GetHuman1667680's own words
I have never had worse customer service than I have today. My bank told me to speak to someone at Target to have one of my charges removed. I called when I was charged twice for the same transaction, resulting in an overdraft. Also today is my son’s birthday and if it wasn’t fixed, I wouldn’t have been able to buy his cake. The person I spoke to did not care and refused to help. I was transferred to a department where no one was working and hung up on. I am very angry with how this was handled. When I asked to speak to someone else, I should have been transferred to someone who could help. Or would help. This was not at a store* this was your customer service line. *Fortunately after contacting my bank again, they were able to fix the problem.
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Target.com

Customer service issue
Reported by GetHuman1667680
Dec 1st, 2018 - 6 mons ago
I have an issue with Target.com too
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Seen by 3 customers so far
Similar issue to 228 others
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Timeline
GetHuman1667680 started working on this issue
Dec 1st, 2018 3:06pm