Having a severe problem with a return and Target’s handling of it. Original order was p...

GetHuman1309411's customer service issue with Target.com from October 2018

5 views | 125 similar | 0 following
Help with my Target.com issue
GetHuman1309411's next move: try calling Target.com again.
The best way to get your problem resolved is to tap the button below to start calling Target.com. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman1309411's own words
Having a severe problem with a return and Target’s handling of it. Original order was placed Oct. *. The item in question was a Joy Lab top. I didn’t receive the item I ordered, I received some ugly Champion top, marked for clearance. I went online and initiated a return*exchange. Sent wrong item back, it’s now the UPS system. Kept checking “my account” on Target to see when I would receive the correct item. The status has not changed from “preparing’ since October *th. After several attempts at contact that went nowhere, I started a chat on the Target website last night. It took over and hour and was a complete waste of time. I was told that the correct item would NOT BE SHIPPED until the wrong item was received by Target. Do you understand *) YOU sent me the wrong item *) I already paid for it *) I gave your rep the tracking number for the return to prove it was on its way back to you, but NO. You will not ship the correct PAID FOR item until you physically receive the wrong item that was sent? Seriously?**The original order from Oct * is ************* . The ‘replacement’ order * is *****************. Email address on the account is *****@***.com

GetHuman1309411 did not yet indicate what Target.com should do to make this right.

How GetHuman1309411 fixed the problem

We are waiting for GetHuman1309411 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Target.com's attention and get better help faster. Tap below to get started.
Having Target.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1309411 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1309411
Oct 10th, 2018 - 3 years ago
Seen by 5 customers so far
Similar issue to 125 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)


GetHuman1309411 started working on this issue
Oct 10th, 2018 3:41pm
GetHuman1309411 indicated the issue is not fixed yet.
Oct 10th, 2018 3:42pm

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies