Very bad experience with your online customer service male - spanish **I received very rude, inaccurate help, from a male customer service person, here.. *Interrupted me continuously, angrily, gave inaccurate information, was extremely rude, short, as I could not locate the information he was referring too.. I called to ask if I could be helped to enter the merchandise return card information for an online purchase.. He continually told me I was no listening to him, and kept interrupting me with mam.. listen to me.. you are not doing as I am telling you to do... etc.. very very rude, condescending.. He did not ask me for my name or e-mail and hung up on me, when I asked to talk wiht someone who could talk to me nicely and help me.. .. I called back.. received customer service from a female, who told me, I was not even able to use the merchandise return gift card online..

GetHuman2598438's Complaint issue with Target Online from March 2019

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The issue in GetHuman2598438's own words
Get help with ordering online ... Very bad experience with your online customer service male - spanish **I received very rude, inaccurate help, from a male customer service person, here.. *Interrupted me continuously, angrily, gave inaccurate information, was extremely rude, short, as I could not locate the information he was referring too.. I called to ask if I could be helped to enter the merchandise return card information for an online purchase.. He continually told me I was no listening to him, and kept interrupting me with mam.. listen to me.. you are not doing as I am telling you to do... etc.. very very rude, condescending.. He did not ask me for my name or e-mail and hung up on me, when I asked to talk wiht someone who could talk to me nicely and help me.. .. I called back.. received customer service from a female, who told me, I was not even able to use the merchandise return gift card online..
Very bad experience with your online customer service spanish male - **I received very rude, inaccurate help, from a male customer service person, here.. *Interrupted me continuously, angrily, gave inaccurate information, was extremely rude, short, as I could not locate the information he was referring too.. I called to ask if I could be helped to enter the merchandise return card information for an online purchase.. He continually told me I was no listening to him, and kept interrupting me with mam.. listen to me.. you are not doing as I am telling you to do... etc.. very very rude, condescending.. He did not ask me for my name or e-mail and hung up on me, when I asked to talk with someone who could talk to me nicely and help me.. .. I called back.. received customer service from a female, who told me, I was not even able to use the merchandise return gift card online..
Male customer service person (spanish male) terminated.. I would like s complimentary call, or something for this very upsetting experience.. This male did not record or ask for my information, and it was therefore not able to traced..
** years
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Target Online

Step * Water Table $**.**
Complaint issue
Reported by GetHuman2598438
Mar 26th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 1242 others
0 customers following this
Items needed
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Timeline

GetHuman2598438 started working on this issue
Mar 26th, 2019 6:04pm
GetHuman2598438 shared this issue with others over email
Mar 26th, 2019 6:05pm
GetHuman2598438 indicated the issue is not fixed yet.
Mar 26th, 2019 6:06pm
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Mar 26th, 2019 6:12pm
GetHuman2598438 indicated the issue is not fixed yet.
Mar 30th, 2019 3:47pm

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