I was in the central Target in Fresno CA yesterday and realized after I got home there...

GetHuman1036972's customer service issue with Target Online from August 2018

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The issue in GetHuman1036972's own words
I was in the central Target in Fresno CA yesterday and realized after I got home there were two items on my receipt that I did not purchase and on further checking I noticed two travel size items were not on my receipt. I thought that the wrong price was in the scanner for the two items that I bought. The customer service cashier told me that the two travel items were not sold in your store and the two items that I was charged for her not sold in your store either. The manager came over and checked and then said she found the item charged for and then someone checked the video and said that I had been given a third white bag which I never recived. The item in question is Delicious Feelings and from checking on the internet in not found in stores. I am thinking that the Pond's Rejuveness travel size is scanned into your computers incorrectly and is coming up as Delicious Fe showing no tax charged with a price of $**.**. The Pond's is $*.**. I am ** years old and work hard for my money and have never tried to return anything that did not belong to your store. The two ladies acted as though I was doing something wrong by trying to get my over payment back. I would like my $**.** returned to me and an apology. Thank you for your time!

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Target Online

Customer service issue
Reported by GetHuman1036972
Aug 25th, 2018 - 3 years ago
Fixed
Seen by 13 customers so far
Similar issue to 303 others
0 customers following this
Items needed
Name
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman1036972 started working on this issue
Aug 25th, 2018 11:54pm
GetHuman1036972 shared this issue with friends on Facebook
Aug 25th, 2018 11:58pm
GetHuman1036972 indicated the issue is not fixed yet.
Sep 13th, 2018 1:50am
GetHuman1036972 indicated the issue is not fixed yet.
Sep 20th, 2018 1:55am
GetHuman1036972 indicated the issue is not fixed yet.
Sep 20th, 2018 1:57am

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